luxuriouscovers.com 10-Day Money Back Guarantee - "No Questions Asked!"
All products purchased directly from luxuriouscovers.com are covered by our 10-day money back guarantee. Visit the official luxuriouscovers.com Support Center and see “Our Returns Policy” for more information.
The luxuriouscovers.com warranty is non-transferable and covers only the original end-buyer. Proof of purchase is required to qualify for the warranty.
Only products that are purchased directly from luxuriouscovers.com are eligible for this warranty as other sellers/channels may offer different or altered warranties. The warranty does not cover the following:
• Normal wear and tear from daily use of product
• Product was used for unintended purposes
• Misuse, mishandling, accident, or other abnormal use of product.
•Damage caused by improper or unauthorized repair or maintenance
• 3rd party purchases are not covered under luxuriouscovers.com warranties.
How to submit a warranty:
You must Ship or Mail back your original products with the Warranty Claims Form. To obtain the Warranty Claims Form, contact our customer support at [email protected]
Return the package to:
71-75 Shelton Street, Covent Garden, London WC2H 9JQ, UK
Including all of the information above in your package will help ensure prompt processing of your warranty claim.
All of the shipping costs for sending back your case will be in the responsibility of the owner of the case. Any customs fees, including, but not limited to, taxes, duties and any other courier related fees are in the responsibility of the owner. We advise using a traceable shipping method to ensure safe delivery to luxuriouscovers.com Inc. We are not liable for lost, stolen, or damaged shipments for returning packages.
Once the product is received by luxuriouscovers.com, we will inspect the product (within 7-10 business days of receipt on average) to determine if the product is covered under the limited warranty. If the product is determined to be covered under the Limited Warranty, luxuriouscovers.com, under its judgment and discretion, will repair, replace, or recondition the product. luxuriouscovers.com Inc will pay for the shipment of any replacement parts or products under the limited warranty to remedy the defective product.
DISCLAIMER: All products returned to luxuriouscovers.com will be subject to review for authentication. If any of the products are found to be counterfeit, it will be confiscated and turned over to luxuriouscovers.com legal department for further actions. These counterfeit items will not be returned once in the possession of luxuriouscovers.com
Except for the express warranties provided herein, luxuriouscovers.com makes no express or implied warranties of any kind what so ever with respect to the product in terms of merchantability, fitness, particular purpose, design, condition, quality, or performance of the product. In addition luxuriouscovers.com will not be liable for any damages of any kind resulting from the purchase or use of products or incidental damages or consequential loss of profits or benefits.
luxuriouscovers.com reserves the right to waive responsibility for warranty coverage for situations including, but not limited to, other implied warranties from authorized or unauthorized sellers, warranties expressed in written or verbal form for non-genuine or counterfeit luxuriouscovers.com product distributors or vendors, any intentional action to contort or take advantage of the warranty for financial or personal gain.
Defection caused by any other accident, including failure of installation, carelessness by the user, or defection caused by owner's usage, cannot be applied for the above mentioned warranties.
PRODUCTS SOLD IN PACKAGE
For products that come as a package, only the defected item from the package will be remedied, and this remedy may be repeated within 10 days or the remainder of the warranty. The original product is needed for any future warranty requests regarding the order.
luxuriouscovers.com reserves the right to replace, repair, rebuild, and recondition products at luxuriouscovers.com sole option. If the product under warranty becomes inactive or no longer in production, luxuriouscovers.com reserves the right to replace the inactive product with a similar or better product in accordance to luxuriouscovers.com judgment and discretion.
Excluding the express warranty provided, luxuriouscovers.com, in no event shall be liable for any incidental, consequential, indirect, or punitive damages arising from the use of any luxuriouscovers.com product, including, but without limitation, device damage, data loss, or personal injury.
*** ALL SALE AND PROMOTIONAL ITEMS will not be eligible for Returns, Exchanges, and/or Warranties.
Glass Replacement Policy
Replacing your GLASS protector just got easier! Whether you’ve suffered an application error, scratched the surface, or cracked it while saving your phone, we’ve got you covered! We’re offering low cost replacements on glass screen protectors no matter what the reason for one full year.
(Program Offers are valid while supplies last)
Limitation on Liability
In no event shall luxuriouscovers.com or its suppliers shall be liable to you or any third party for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of the use of the product, including, without limitation, loss of value of the product or any third party products that are used in or with the product, property damage, or loss of use of the product or any third party products that are used in or with the product, even if luxuriouscovers.com has been advised of the possibility of such damages. luxuriouscovers.com has no liability for any damage or destruction to consumer electronics devices, other personal property that are in the products, or any loss of data contained in the foregoing devices. Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced herein and all direct or general damages in contract, tort (including negligence) or otherwise), the entire liability of luxuriouscovers.com and any of its suppliers shall be limited to the amount actually paid by you for the product. Some jurisdictions do not allow the limitation or exclusion of certain warranties and conditions, and/or the disclaimer of some types of damages, so some of the above might not apply to you.